Shipping policy

BeXtra Collection Shipping Policy

Thank you for shopping with BeXtra Collection! We want to make sure you’re fully informed about our shipping process, so here’s everything you need to know:

1. Shipping Carrier:

All orders are shipped via Evri. We’ve chosen them for their reliable service and fast delivery times.

2. Processing Time:

Orders are typically processed and dispatched within 3-5 business days. Please note that processing times may vary during peak seasons or for special orders.

3. Fulfillment:

Our products are fulfilled by our trusted print-on-demand vendors. Depending on the product and availability, your order may be fulfilled by a different vendor, which is why delivery times may vary.

4. Shipping Costs:

Shipping costs are calculated at checkout based on the weight of your order and the destination. You will be provided with a detailed breakdown of shipping fees before completing your purchase.

5. Delivery Times:

• Standard Shipping: Delivery within the UK typically takes 3-7 business days.

• International Shipping: International orders may take 7-14 business days, depending on the destination.

Please note that delivery times are estimates and may be affected by factors like holidays, weather, or customs processing.

6. Tracking Your Order:

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your shipment through Evri. You can also track your order on the Evri website.

7. Order Issues:

If you experience any issues with your order, such as damage or incorrect items, please contact us within 7 days of receiving your order. We’ll work with you to resolve any problems.

8. Lost or Delayed Shipments:

While we make every effort to ensure your order arrives on time, once it leaves our warehouse, we are not responsible for delays caused by Evri or any other carrier. If your order is delayed or lost, please reach out to Evri directly using your tracking information.